Privacy Policy
Simple Transfers
A trading name of Glasgow 8 Seaters Ltd
Last updated: 4 October 2026
Glasgow 8 Seaters Ltd, trading as Simple Transfers (“we”, “us”, “our”), is committed to protecting your privacy and personal data. This policy explains how we collect, use, store and protect information when you contact us or make a booking.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Simple Transfers is a trading name of Glasgow 8 Seaters Ltd, registered in Scotland, Company No. SC876774.
Registered Office: 48 West George Street, Clyde Offices, 2nd Floor, Glasgow, Scotland, G2 1BP. This is a registered office only; no customer visits or appointments take place there.
2. What Personal Data We Collect
We may collect your name, phone number, email address, pick-up and drop-off locations, travel date and time, flight number where supplied, passenger and luggage details, messages sent through WhatsApp, email, website forms or SMS, and other information you voluntarily provide to arrange your journey.
For payments, we may receive payment confirmations and transaction references. We do not store full card details; payments are processed securely by third-party payment providers. Because Simple Transfers is operated by Glasgow 8 Seaters Ltd, Glasgow 8 Seaters Ltd may appear on your bank or card statement.
3. How We Use Your Data
We use personal data to respond to enquiries and quotes, arrange and manage bookings, send confirmations and updates, allocate bookings to Contracted Drivers or operators, comply with legal, licensing, accounting and insurance requirements, and improve our service and customer experience.
4. Agency & Driver Sharing
Glasgow 8 Seaters Ltd, trading as Simple Transfers, acts as a booking and dispatch agent. The transport service is supplied by an independent, licensed private hire driver or operator. We share only the booking information reasonably required to perform the journey, such as passenger name, contact number, pick-up and drop-off details and flight information where applicable.
5. Legal Basis for Processing
We process data where necessary for contractual arrangements, our legitimate interests in operating and communicating about the service, and compliance with legal or regulatory obligations.
6. Data Storage & Security
Data may be held in password-protected devices, email systems, booking systems and business records. We take reasonable technical and organisational measures to protect it and restrict access to authorised persons. We do not sell or trade personal data.
7. How Long We Keep Your Data
We retain booking and payment records for accounting and legal purposes and communication records for service and dispute resolution. Data is deleted when it is no longer reasonably required, subject to legal retention obligations.
8. Your Rights
Depending on the circumstances, you may have rights to access your personal data, correct inaccurate data, request deletion where legally permitted, and object to or restrict certain processing. You may also complain to the Information Commissioner’s Office (ICO).
9. Cookies & Website Analytics
Our website may use cookies and analytics tools to understand traffic and performance. Further details are provided in our Cookie Policy.
10. Third-Party Services & Links
Our website and booking process may use or link to third-party services such as booking, payment, WhatsApp and social media services. Those providers may process data under their own privacy terms.
11. Contact Us
For privacy questions or requests, contact Simple Transfers at hello@simpletransfers.co.uk or WhatsApp +44 7523 291289.
12. Changes to This Policy
We may update this policy from time to time. The latest version will be published on this website.